Earring Care & Shipping

EARRING CARE

My earrings are made with quality polymer clay, sterling silver and surgical stainless steel. All metals are nickel-free and hypoallergenic.

  • Please store your earrings out of direct sunlight
  • Don't expose them to heat, water and perfumes
  • While the pieces are durable, please avoid bending or dropping as breakages may occur
  • Use a damp cloth or make up remover to clean clay components
  • The hoops can sometime tarnish with sweat & make up, you can buff them clean with Metal Polish Liquid & a cloth to become sparkling again
  • Please take care of your earrings and choose carefully as returns will not be granted if you mistreat them and hygiene reasons
  • To remove earrings from the card or off your ears, carefully pinch the earring back and slide gently from the earring stud. Try to not to bend the clay

SHIPPING

Please allow between 1-3 working days for order processing.

Parcel Post: Currently tracking at 5-10 business days on average once posted.

Express Post: Auspost is giving this priority over Parcel Post & is taking on average 2-4 business days to arrive once sent.

Local Pick Up: For those who live in Cairns, you may pick up your earrings or I can arrange to drop them to you if I'm driving in your area.  

Suspected Lost Parcels:

We are happy to lodge enquiries with our postal provider, AusPost so they can look into the status of your parcel after the following amount of time has passed. 

Domestic Parcel Post: 15 business days from date sent.

Domestic Express Post: 8 business days from date sent.

Parcel Post

 Express Post

up to 500g

$ 8.00

$11.95

up to 1kg

$ 12.20

$15.70